DeathCertificatesUSA is scanned and certified daily as HACKER SAFE® by ScanAlert. This site is certified to meet the FBI's Twenty Most Critical Internet Security Vulnerabilities Test and all security recommendations of the Department of Homeland Security's National Infrastructure Protection Center. Until now you had no way of knowing which Web sites are safe to shop at. In fact, most sites remain wide open to hackers. This situation has lead to one out of twenty online shoppers suffering credit card fraud or identity theft. Yet almost all of this is preventable with ScanAlert's patent pending security technology. Research conducted at the federally funded Internet Security Center (CERT/CC®) indicates that sites secure against all known vulnerabilities, such as those earning HACKER SAFE® certification, will prevent over 99.9% of hacker crime.
   
To be sure hackers can't steal your private information from the Web sites where you shop, ScanAlert's technology acts like a "Super Hacker," conducting daily security tests of every known way for hackers to break-in. Only when this site is certified as HACKER SAFE® will you see the certification mark appear. Every day ScanAlert thoroughly audits this site using over 2,000 different tests. These tests are based on hacker activity information collected every 15 minutes from hundreds of private and government sources worldwide. When any security holes are found that could allow hackers to steal your data, DeathCertificatesUSA is notified with instructions on how to secure this site. This is done quickly to maintain the security of this site. Note: ScanAlert controls the certification image, not DeathCertificatesUSA. You will not see the certification if the site does not pass the ScanAlert security audits.

DeathCertificatesUSA takes every precaution to protect our user's information.  When users submit sensitive information via the website, your information is protected both online and off-line by 128 bit encryption and a Geotrust Certificate displayed at the bottom of every secure page.
          
We take your Death Record Search order through an online ordering system. The system is secure and all connections are encrypted using a state-of-the-art 128 bit encryption process. After you click on any of the "order online" links that are to be found throughout the site, you will be linked to our system using the 128 bit encrypted link. You can check the security of the link by looking at the address bar, where the URL (web page address) will be prefixed by "https://" (https: stands for a secure link rather than the standard http: prefix), or at the bottom of your browser, where you will see a padlock symbol. If the padlock is "closed" then the link is secure.
And the padlock symbol will look like this: 
       
When the DeathCertificatesUSA online registration/order form asks the user to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.  While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. Our SECURE CERTIFICATES are provided by Geotrust.

While DeathCertificatesUSA uses SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users information, not just the sensitive information mentioned above, is restricted in our offices.  Only DeathCertificatesUSA employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL DeathCertificatesUSA employees are kept up-to-date on our security and privacy practices.  Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers. information is protected.  Finally, the servers that we store personally identifiable information on are kept in a secure locked environment.

FRAUDULENT OR CONTESTED CREDIT CARD CHARGES:  If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. ONCE the order has been processed and submitted to the record repository, then we cannot refund the charges. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge plus collection and legal fees, if incurred. By placing an order with us you hereby agree to these terms.
            
CUSTOMER SERVICE:  For further information about the services offered by DeathCertificatesUSA, contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-888-455-4771 (or 303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, Jason Hicks.
          

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